Refund policy

Bazaar Expresso Return & Refund Policy

Eligibility window

  • Non‑perishable items: Return or exchange within 7 days of purchase.
  • Perishable items (produce, meat, dairy, bakery, frozen): Report issues within 24 hours of purchase or delivery.
  • Alcohol, baby formula, and gift cards: Final sale where prohibited by law.

Condition requirements

  • Items must be unused, in original packaging, with all accessories and labels.
  • A valid receipt, order confirmation, or lookup via loyalty account is required.
  • Opened or partially used non‑perishables may be denied unless defective.

Refund methods

  • Refunds are issued to the original form of payment.
  • Cash for cash purchases; card refunds may take 3–10 business days.
  • Store credit or even exchange offered when original tender isn’t available.

Defective/damaged items

  • If an item is spoiled, damaged, missing, or incorrect, contact us within the eligibility window for a replacement, refund, or store credit. Photos may be requested for delivered orders.

Online orders and delivery

  • Report order issues via your order history or call customer service within 24 hours of delivery/pickup for perishables and 7 days for non‑perishables.
  • Delivery fees are non‑refundable unless the issue was our error.

Price adjustments

  • One‑time price adjustment within 7 days with receipt if an identical item goes on promotion. Excludes clearance, limited-time deals, and coupons.

Exclusions

  • Clearance, “as‑is,” special orders, personal care items that are opened, and items marked final sale are not returnable unless defective.

Recalls

  • Recalled items are refunded or replaced per manufacturer/agency guidance, regardless of purchase date.

Proof of purchase

  • Receipt, digital receipt, or loyalty lookup required. Without proof, returns may be refused or refunded as store credit at the lowest recent selling price.

Abuse prevention

  • We monitor return activity and may limit returns or exchanges that do not meet policy terms.

How to start a return

  • In‑store: Bring the item(s) and proof of purchase to the Customer Service Desk.
  • Online: Initiate a return through your account or contact support at [phone] or [email].
  • For delivery issues: Include order number, item name/UPC, and photos (if applicable).

Contact

  • Customer Service: 0331-3440388
  • Email: 
  • Hours: 9AM to 5PM
  • Address: Ahsanabad Mashriqi Co. Society Khi